Assessment of the performance of the prepayment metering system project in Umeme LTD

dc.contributor.authorNalule, Barbara
dc.date.accessioned2019-02-15T12:07:31Z
dc.date.available2019-02-15T12:07:31Z
dc.date.issued2015-12
dc.descriptionA dissertation submitted to the Directorate of Research and Graduate studies in partial fulfillment of the requirements for the award of the degree of Master of Business Administration of Makerere University.en_US
dc.description.abstractIn Uganda as in any other country, elimination of energy losses is an increasing key concern for the players in the utility metering market. The study aimed at examining the level of performance of the Prepayment metering project, challenges of the Prepayment metering system and making suggestions for improving and strengthening the system at UMEME Ltd. The study adopted both descriptive and qualitative cross sectional survey. A sample of 201 was selected using simple random sampling technique. A pretested questionnaire was used to gather information about the study variables, Frequency counts, percentages, means, standard deviation and factor analysis were generated using SPSS(Statistical Package for Social Scientists) and analyzed. Findings showed that there were extra costs incurred on the project than was budgeted. In addition, despite the systems´ ability to integrate all its components to function, it needs to be enhanced to be able to monitor and control to ensure accuracy is not compromised especially in the metering section by unethical persons. But also care has to be taken when setting tariffs to strike a balance between profitability and affordability for the customers as this in the long run may contribute to reduction in energy losses. It was recommended that management upgrades the technology to a two way token system to make meters intelligent to access information as and when customers load credit, involve community vigilance and most importantly work with the government to have strict enforceable laws with heavy penalties for culprits.en_US
dc.identifier.citationNalule,B.(2015). Assessment of the performance of the prepayment metering system project in Umeme LTDen_US
dc.identifier.urihttps://hdl.handle.net/20.500.12282/4658
dc.language.isoenen_US
dc.publisherMakerere university business school Institutional repositoryen_US
dc.subjectAssessment of the performanceen_US
dc.subjectProjecten_US
dc.subjectPrepayment metering systemen_US
dc.subjectImproving and strengthening the systemen_US
dc.titleAssessment of the performance of the prepayment metering system project in Umeme LTDen_US
dc.typeThesisen_US
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