An Evaluation of Supply Chain Visibility at Q3 Holdings Uganda Limited.
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Date
2024
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Abstract
The study was carried out to evaluate Supply Chain Visibility at Q3 Holdings Uganda Limited. The study mainly concentrated on the supply chain visibility practices at Q3 Holdings Limited, the challenges faced during the implementation of supply chain visibility practices and possible strategies for improving supply chain visibility at Q3 Holdings Uganda Limited. A cross-sectional design with a quantitative approach was adopted. Data was collected using questionnaires presented to 86 respondents and 71 were returned giving a response rate of 82.5%. Data was analyzed using the Statistical Package for Social Sciences Version 23. The study results indicated that Q3 Holdings Uganda Limited endeavors to put in place supply chain visibility practices such as knowledge of asset status, information technology, information exchange and business intelligence gathering. However, there are several challenges faced during the implementation of supply chain visibility practices like budget constraint, lack of supply chain planning, inefficiency in managing, organizing, and processing of data by the firm, lack of synergy between automated systems and manual operations, and inconsistencies in the flow of data between stakeholders as identified in the study. Several strategies like ensuring flexibility in case of fluctuations in the SCs, encouraging customers to be conscious of products and services due to the company’s transparency, using KPIs tools to analyze the value or success of a firm and establishing relationships networks which can be seen at any point were suggested. The study recommends continuous strengthening of the existing SCV practices at Q3 Holdings Uganda Limited and more emphasis be given to Information exchange through sharing operational information between departments and with externally selected suppliers effectively, and ensuring logistics databases are integrated across applications within the firm. Future scholars to look at SCV practices in other contexts like manufacturing firms, SMEs and government entities.
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A Dissertation Submitted to Makerere University Business School (Faculty of Graduate Studies and Research) in Partial Fulfilment of the Requirements for the Award of Degree of Master of Business Administration of Makerere University. (PLAN B).
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Robert, S (2024) An Evaluation of Supply Chain Visibility at Q3 Holdings Uganda Limited. Unpublished Masters Dissertation Makerere University Business School. Kampala, Uganda.