An Assessment of Team Building Efforts at Brac International (Uganda).
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Date
2024
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Abstract
The purpose of the study was to examine the challenges BRAC faces and propose tailored strategies to enhance team building efforts across its operations in Uganda. The research problem was that BRAC Uganda encounters significant hurdles in effectively harnessing the benefits of teamwork. According to their 2021 Annual Report, the challenges include the geographical dispersion of the workforce, cultural diversity, extensive operational areas, and limited resources. These factors contribute to a potential disconnect within the workforce. Hence the objectives of the study were: to evaluate current efforts at teambuilding at BRAC Uganda, to identify challenges of teambuilding at BRAC Uganda and to derive strategies for managing the challenges of teambuilding at BRAC Uganda.
The study adopted a cross sectional design with a quantitative approach. The population comprised of a total of 310 staff working at BRAC Uganda from which a sample of 175 were chosen by simple random sampling. A questionnaire was used to collect data. Whereas teambuilding efforts at BRAC Uganda yield a generally positive impression, there are dimensions where the organization falls short of best practices, especially in the realms of leadership involvement, technological integration, and cross-cultural understanding. Areas such as communication barriers, remote working complexities, and cultural diversity stand out as especially problematic. Solutions like cultural diversity training, work-life balance, and technological competency were rated particularly high, affirming their critical role in organizational success. Even lesser-emphasized aspects like psychological safety and virtual team-building garnered significant support, indicating that an inclusive and comprehensive strategy is likely to be most effective. Based on that, it was recommended that the organization undertakes leadership training focused on team-building, focuses on technological enablement and training, the need for communication training with special focus on remote environments, putting in place cultural auditing and sensitization programs, having a cross-departmental mentorship program as well as quarterly ―unconference‖ sessions.
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A Dissertation Submitted to Makerere University Business School (Faculty of Graduate Studies and Research) in Partial Fulfilment of the Requirements for the Award of Degree of Master of Business Administration of Makerere University. (PLAN B).
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Brenda, B (2024) An Assessment of Team Building Efforts at Brac International (Uganda). Unpublished Masters Dissertation Makerere University Business School. Kampala, Uganda.