Work-Family Conflict, Employee Stress and Perceived Employee Engagement in Selected Banks in Uganda.
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Date
2023
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Abstract
The study sought to investigate the relationship between work-family conflict, Employee stress and perceived employee engagement among employees of selected banks in Uganda. The study was guided by the following study objectives; to examine the relationship between work-family conflict and perceived employee engagement; establish the relationship between Employee stress and perceived employee engagement among staff; and examine the combined effect of work-family conflict and Employee stress on perceived employee engagement. The study undertook a cross sectional survey design with a population of 615bank staff from which a sample size of 234 was selected using simple random sampling. A structured questionnaire was used to collect data. Measurement of the variables of the study (work-family conflict, Employee stress and perceived employee engagement) was done and subjected to rigorous data processing and analysis using the relevant statistical computer software packages (SPSS V23). Findings indicated that there were negative and significant relationships between work-family conflict, Employee stress and perceived employee engagement. The results from regression analysis showed that work-family conflict, Employee stress were significant predictors of perceived employee engagement in commercial banks. The study recommends therefore, that since the model could only explain 23.1% in variance of perceived employee engagement, a study be carried out comprising of other factors which were not part of the model. Some of the factors that should be considered should include employee compensation, work environment, HR policies among others. The stakeholders in the banking sector should develop strategies in line with the study variable relationships to enhance perceived employee engagement in financial institutions in Uganda.
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A Dissertation Submitted to Makerere University Business School (Faculty of Graduate Studies and Research) in Partial Fulfilment of the Requirements for the Award of Degree of Master of Business Administration of Makerere University. (PLAN A).
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Mariam, K . K (2023) Work-Family Conflict, Employee Stress and Perceived Employee Engagement in Selected Banks in Uganda. Unpublished Masters Dissertation Makerere University Business School. Kampala, Uganda.