Assessing Sustainability of Enterprise resource Planning systems in security Group Uganda limited
| dc.contributor.author | Kigozi, Sam | |
| dc.date.accessioned | 2019-01-15T14:00:02Z | |
| dc.date.available | 2019-01-15T14:00:02Z | |
| dc.date.issued | 2018-12-12 | |
| dc.description | A research report submitted to the school of graduate studies in partial fulfilment of the requirements for the award of the Degree of master of Business Administration of Makerere University, Plan B | en_US |
| dc.description.abstract | The purpose of this study is to examine the management of ERP project sustainability in Security Group Uganda Limited. The problem was that sustainability is a big challenge as regards the system at this company. Five years since this system was installed in the firm, most employees do not know how to use the system, and it is viewed as simply an accounting information system. Evidence from 2017 shows that only 20% of the staff have access to, and actually use the system. Hence the objectives of the study were to assess ERP systems sustainability in Security Group Uganda, to ascertain the challenges to sustainability of ERP systems projects in Security Group Uganda, and to find out the strategies for managing the challenges to sustainability of ERP systems in projects Security Group Uganda. The cross-sectional research design was used and data was collected from a sample size of 92 Security Group employees at all levels of management. data was collected using a closed ended questionnaire. Findings show that there are moderate levels of management of ERP systems sustainability in Security Group Uganda. This is despite the recognition that ERP systems are important in every organisation. The study also shows that there are several cited challenges associated with the development of ERP systems and these challenges are mostly rooted in failures on the part of the people rather than the technologies deployed. Staff are not well involved or trained in the usage of these ERP systems which impedes their smooth usage at the company. Respondents are of the view that strategies to manage sustainability of ERP accounting information system projects should be adopted to directly address the challenges faced. It was recommended that the reliability of the ERP system should be improved by putting in place minimum service level agreements with the service provider of the ERP system.Top management support and executive strong will is important to encourage usage and sustainability. Managers at the company should lead by example for example by leading the way in usage of the ERP system at the company so that the staff can also emulate them. Management should provide ongoing user training for users of the system on a regular basis. User support should also be encouraged at the company | en_US |
| dc.identifier.citation | Kigozi, M. (2018). Assessing Sustainability of Enterprise resource Planning systems in security Group Uganda limited. Unpublished Master’s Research Report. Makerere University Business School, Kampala, Uganda | en_US |
| dc.identifier.uri | https://hdl.handle.net/20.500.12282/4622 | |
| dc.language.iso | en | en_US |
| dc.publisher | Makerere University Business School | en_US |
| dc.subject | Enterprise Sustainability | en_US |
| dc.subject | Resource planning systems | en_US |
| dc.subject | Security Group Uganda limited | en_US |
| dc.title | Assessing Sustainability of Enterprise resource Planning systems in security Group Uganda limited | en_US |