Thesis & Dissertations(Doctoral & Master)

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Emotional Intelligence, Self-Efficacy and Employee Wellbeing in Uganda's Tourism Industry
(Makerere University Business School, 2023) Turyahabwe, Nicholas
This study was aimed at examining the relationship between emotional intelligence, self-efficacy and employee wellbeing among workers in Ugandan tourism firms. This study was greatly based on the objectives: to examine the relationship between emotional intelligence and employee wellbeing among Ugandan tourism firms, to examine the relationship between self-efficacy and employee wellbeing among Ugandan tourism firms and to examine the combined effect of emotional intelligence and self-efficacy on employee wellbeing among Ugandan tourism firms The study used a cross sectional research design with a sample size of 112 tourism firms in Central Uganda from which 102 responded indicating a response rate of 91.07%. The data was tested for reliability, analyzed using SPSS v23 and results presented based on the study objectives. Findings revealed a significant and positive relationship between emotional intelligence and employee wellbeing among Ugandan tourism firms. Further still findings indicated that there is a significant positive relationship between self-efficacy and employee wellbeing among Ugandan tourism firm. Overall emotional intelligence and self-efficacy explain 75.3% of the variance in employee wellbeing among Ugandan tourism firms. In addition, emotional intelligence was found a stronger predictor of employee wellbeing among Ugandan tourism firms compared to self-efficacy. Therefore, the study recommended that tourism firms should emphasize emotional intelligence among employees in all their operations that is; self-awareness, self-management, social awareness and relationship management. These practices can be attained and enhanced through formal education in specific business courses or informal business trainings and workshops. These will enable them to achieve the desired level of employee wellbeing. Further studies may also be conducted to ascertain other predictors of employee wellbeing among Ugandan tourism firms given that the independent variables only predict 75.3%.
Corporate Governance Practices and Operational Performance:
(Makerere University Business School, 2023) Lamunu, Petronilla Ouma
The major purpose of the study was to investigate the corporate governance practices and operational performance: a case of NGOs in Kampala city. Despite the importance of NGOs, their impact on the ground has over the years been affected by their poor credibility over how the resources they receive from donors are utilized (Uganda NGO Bureau, 2021; Mabaya et al, 2021), moreover, not much empirical research has been done to explore this terrain in Uganda. Specifically, the study investigated the measures of corporate governance independently with operational performance; the relationship between transparency and operational performance; the relationship between accountability and operational performance; the relationship between equity and inclusiveness and operational performance and the combined effect of transparency, accountability, equity, and inclusiveness on operational performance. The study adopted a cross sectional study and data was collected using a questionnaire. Questionnaires were received from 80 respondents giving a response rate of 100% from 80 NGOs that were sampled. Analysis was done with the help of Statistical Package for Social Sciences (SPSS). With the help of SPSS, Cronbach Alpha was above 0.7 which meant that other studies like correlations and regressions could be carried out. The correlation results showed that there is a significant relationship between transparency and operational performance; there is a significant positive relationship between accountability and operational performance; there is a significant positive relationship between equity and inclusiveness and operational performance. Regression results indicate that there was a significant combined effect of governance practices on operational performance and that they predict 74.6% of operational performance of NGOs. There are several limitations with this study; the study focused on a cross sectional research design; the data collection instrument was a standard questionnaire which limited the ability to collect respondents’ own views. The study recommends further study to be conducted on a longitudinal research basis to study variables for a long period of time. The study also recommends that NGOs should adopt corporate governance practices to improve on their operational performance.
Leadership Competence, Knowledge Management and Resilience in Police Force:
(Makerere University Business School, 2023) Kyobutungyi, Ruth
This study investigated the relationship between leadership competence, knowledge management and resilience in Uganda police force. Specifically, the study investigated; the relationship between leadership competence and women resilience in police force; the relationship between knowledge management and women resilience in police force; and the combined effect of leadership competence, knowledge management and women resilience in police force. The study adopted a cross sectional study and data was collected using a questionnaire. Women police officers in Kampala metropolitan area were the unit of inquiry and Uganda police force being the unit of analysis. Questionnaires were received from 273 respondents giving a response rate of 88%. Data analysis was done with the help of Statistical Package for Social Sciences. With the help of SPSS, Cronbach Alpha was above 0.7 which meant that other studies like correlations and regressions could be carried-out. The correlation results showed that there is a significant relationship between leadership competence and resilience; there is a significant relationship between knowledge management and resilience. Regression results indicate that both leadership competence and knowledge management predict 31.2% of resilience among women police officers. There are a number of limitations with this study; the study focused on a cross sectional research design, the data collection instrument was a standard questionnaire which limited the ability to collect respondents’ own views. The study recommends further study to be conducted on a longitudinal research basis so as to study variables for a long period of time.
Servant Leadership, Psychological Safety, and Socially Responsibile Leadership:
(Makerere University Business School, 2023) Kyambade, Mahadih
The study sought to find out the relationship between relationship Servant Leadership, Psychological Safety and Socially Responsible Leadership in public Universities in Uganda. The study intended to achieve the following objectives, to examine the relationship between Servant Leadership and Socially Responsible Leadership, to examine the relationship between Psychological Safety and Socially Responsible Leadership, to examine the combined effect of Servant Leadership and Psychological Safety towards predicting Socially Responsible Leadership. Questionnaires were used as a tool of data collection among Academic, Administrators and Support staff of public Universities. The result after data analysis showed that there was a positive significant relationship between Servant Leadership and Socially Responsible Leadership. The second finding showed that there was a positive significant relationship between Psychological Safety and Socially Responsible Leadership. Lastly the finding showed that Servant Leadership and Psychological Safety predict 17.5% of Socially Responsible Leadership. Psychological Safety is a significant predictor and Servant Leadership is slightly a predictor when combined with Psychological Safety. The beta value indicated that Psychological Safety is the highest predictor of Socially Responsible Leadership with a beta value of 33% when combined with Servant Leadership.
Socio-Economic Factors Affecting Grid Electricity Access Among Rural Households in Uganda
(Makerere University Business School, 2023) Murungi, Herbert
The purpose of this study was to examine the socio-economic factors influencing access to grid electricity among rural households in Uganda. Specifically, the study was guided by four objectives, which is to: (i) examine the relationship between initial grid connection cost and grid electricity access, (ii) establish the relationship between household income and grid electricity access, (iii) examine the relationship between education attainment and grid electricity access and, (iv) examine the relationship between reliability of grid electricity and grid electricity access. The study used the 2019-2020 Uganda National Household Survey (UNHS 2019/2020) data collected by the Uganda Bureau of Statistics (UBOS) with a total sample of 13,732 randomly selected households covering 149 districts across 15 sub-regions of Uganda, but only 10,126 rural households were observed. The study employed quantitative research approaches, and a logistic regression model was used for estimation. All the analysis was done using STATA software. The study finds that initial electricity connection cost has a positive relationship with rural households' non-access to grid electricity. This suggests that an increase in initial electricity connection cost increases the likelihood of non-access to grid electricity by rural households. Similarly, grid reliability has a positive correlation with non-access to grid electricity. Suggesting that the non-reliability of grid electricity supply increases the probability of non-access to grid electricity by households. However, household income and education attainment of household heads have a negative relationship with non-access to grid electricity. Implying that an increase in household income and education attainment reduces the likelihood of non-access to grid electricity by rural households. In conclusion, the findings suggest that initial electricity connection cost, grid reliability, household income and education attainment are crucial for enhancing grid electricity by rural households. Therefore, the study recommends that the government of Uganda, and the private sector should invest in grid reliability, enhance income-generating opportunities for rural households and increase awareness campaigns emphasising the advantages of grid electricity over conventional energy sources. Future studies could consider examining how each of the variables affects grid electricity in rural-urban residences and how these effects change over time.

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