Department Of Procurement and Supply Chain Management

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    Absorptive Capacity, Supply Chain Flexibility and Health Supply Chain Performance; A Case of Public Health Facilities in Kampala.
    (Makerere University Business School, 2025-07-28) Nait, Pheny
    The purpose of this study was to examine the relationship between absorptive capacity, SCF and SCP among health facilities in Kampala-Uganda A quantitative cross-sectional survey was conducted from a population of 300 health facilities using a sample size of 169 health facilities. Data was collected using self-administered questionnaires that were either hand delivered or emailed to respondents. Overall, filled questionnaires were received from 135 health facilities representing a response rate of 79.8% was attained for analysis. The analysis of data involved correlation and regression analysis for answering the research questions in accordance with the study objectives. The results revealed positive and significant relationships between; absorptive capacity and supply chain performance, absorptive capacity and supply chain flexibility and finally, supply chain flexibility and supply chain performance. Accordingly, the mediating findings indicated that supply chain flexibility partially mediates the relationship between absorptive capacity and supply chain performance. From the findings, discussion, conclusions and recommendations were drawn.
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    Adoption Of E-Procurement Practices, Staff Functional Competence, And Perceived Procurement Performance in Uganda. A Case of the Uganda Ministry of Tourism and Wildlife Antiquities.
    (Makerere University Business School, 2025-09-24) Kalembe, Irene
    This study examined the relationship between e-procurement practices, staff functional competence, and procurement performance in the Ministry of Tourism, Wildlife and Antiquities. A quantitative cross-sectional survey design was employed, targeting 186 staff members, of whom 144 responded, representing a 77.4% response rate. Data was analyzed using correlation and regression techniques, and the findings revealed that e-procurement practices, staff functional competence, and their combined effect all positively and significantly influenced procurement performance in the Ministry. The study concluded that both e-procurement practices and staff competence are critical drivers of procurement efficiency, accountability, and value for money. While e-procurement systems enhance transparency and streamline processes, their impact is maximized when staff are adequately skilled and competent to operate them. Therefore, procurement performance is best realized when technological adoption is supported by continuous staff training and capacity building. In line with these conclusions, the study recommends that management strengthen e-sourcing and e-tendering processes through continuous monitoring and evaluation. It further suggests regular training and professional development for procurement officers to enhance their skills in using digital platforms and managing contracts effectively. Finally, the Ministry is encouraged to integrate technological reforms with comprehensive staff development programs to ensure sustainable improvements in procurement performance and service delivery.
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    Assessing Compliance to Public Procurement Procedures During the Resettling of Internally Displaced People in Northern Uganda.
    (Makerere University Business School, 2021-03-05) Obenyu, Paul
    Non-compliance to the PPDA Act, rules and regulations while resettling internally displaced people in Northern Uganda has often been cited within the project reports. This study was prompted by the alleged failure to adhere to the PPDA Act, rules and regulations. The Public Procurement Act, 2003 (Act 663) is meant to streamline the various identified challenges and anomalies that exist in public procurement, and its main objective is to promote fairness, transparency and non-discrimination. The Act is meant to ensure judicious, economic and efficient use of public funds to achieve value for money though its implementation in the IDPs resettlement project has been reported to be quite problematic characterized by irregularities. To analyze the challenge, specific research objectives were set, namely; i) To examine the extent to which the procurement process within the resettlement of IDPs projects was compliant to the Public Procurement procedures. ii) iii) To identify the causes of non-compliance with the Public Procurement procedures in the procurement process of the IDP’s projects. To identify the strategies for reducing non-compliance with the Public Procurement procedures within public projects. With a sample size of 136 individuals, (97 respondents) 71.3% response rate was obtained, with findings highlighting inadequate documentation and lack of transparency in regard to quantities and qualities of commodities procured and failure to follow and adhere to the estimated drawn budgets. The assessment attributed non-compliance with the PPDA guidelines to; corruption, weak work ethics, collusion of staff in charge of procurement, inadequate knowledge and skills, political influence, frequent emergencies, lack of checks and balances within the system and inadequate supervision of projects. For future improvement of compliance to Public Procurement procedures in the resettlement of internally displaced people, the study highlights a number of recommendations which include: Training of the procurement officers, emphasizing ethical practice among workers, punishing those found not complying with PPDA rules and regulation and review of the PPDA Act, 2003. Basing on the above some recommendations were made and these included procurement bodies introducing hash punishment to the procurement professionals that execute their duties in an unethical manner.
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    Authentic Leadership, Risk Management and Supply Chain Resilience in the Dairy Sector A Case of Kampala District, Uganda.
    (Makerere University Business School, 2026-10-06) Nabukenya, Prisca
    This research sought to investigate the correlation between authentic leadership, risk management and supply chain resilience in the Uganda dairy sector, a case of Kampala district. This study was initiated because of the Covid-19 pandemics and foot & mouth disease impact on the dairy supply chain. This investigation adopted a comprehensive and evaluative framework utilizing a snapshot survey research framework to collect data from the surveyed community. 150 respondents were considered for the study. A stratified sampling approach was used to ensure representation across different categories of milk processing plants, depots and Retail outlets. The population of milk processing plants, depots and retail outlets was stratified based on characteristics such as size. From each stratum, a proportional number of milk processing plants, depots and retail outlets was randomly selected. Purposive sampling was applied to ensure a representative selection of participants from different levels while collecting information from the respondents in the selected milk processing plants, distribution depots and retail outlets. The information underwent reliability testing and findings were presented according to the research aims. The findings of the investigation revealed a strong relationship between authentic leadership and supply chain resilience within the dairy sector. The findings further displayed a relationship between authentic leadership and risk management. With further analysis, I found out that risk management and supply chain resilience have a great impact on each other. This indicates that the connection between authentic leadership and risk management could foster an atmosphere conducive to the adoption of risk identification, mitigation and response strategies throughout the supply chain, thereby boosting its resilience. This also shows that leadership impact on risk management may encourage risk awareness, decision-making, transparent communication, and a culture that supports risk management initiatives. The study recommends that dairy firms should encourage leaders to foster a culture of open communication among employees as some of the risks that may arise due to closed communication can be addressed openly by employees hence facilitating supply chain resilience. In addition, firms should invest in leadership development programs that focus on strengthening the ties between employees and leaders which enhances employee performance and is key to enhancing the firm’s supply chain resilience as employees will positively respond to risks as they are positively drawn to the firm’s performance. Dairy firms should do a thorough mapping of the dairy supply chain to identify risks that may affect supply and perform risk assessments to realize the likely impact of risks on the dairy supply chain and put in place risk mitigation measures.
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    Circular Economy Practices, Stakeholder Involvement and Public Procurement Performance: A Case of Procuring and Disposing Entities in Uganda.
    (Makerere University Business School, 2025-10-07) Were, Susan
    The study sought to examine the relationship between stakeholder involvement, circular economy practices and procurement performance in Ugandan Procuring and Disposing Entities. The study sought to address the following research objectives; To examine the relationship between stakeholder involvement and procurement performance, circular economy practices and procurement, and the combined effect of stakeholder involvement and circular economy practices on procurement performance. The study employed a quantitative cross-sectional survey research design coupled with a quantitative approach which involved managing the quantitative data. From the population of 245 procurement units from the Procurement and Disposal Entities, the study sought to get data from 150 PDEs using the rationale of Krejcie and Morgan (1970). The researcher acquired data from 141 entities out of the 150 indicating a response rate of 94.0%. The results for the relationships were presented using the Pearson (r) correlations. The Correlations indicated that the Stakeholder Involvement and the Circular Economy Practices were both positively related to the Procurement Performance. Stakeholder Involvement had a greater association with the Procurement Performance and effect on the Procurement Performance than the Circular Economy Practices and these two can account for a variance of the 26.3% in the dependent variable.
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    Circular Supply Chain Management, Product Service System, and Sustainable Procurement in the Pharmaceutical Industry in Uganda.
    (Makerere University Business School, 2025-11-04) Eriwala, William
    The study examined the influence of Circular Supply Chain Management (CSCM) and Product-Service Systems (PSS) on Sustainable Procurement (SP) in Uganda’s pharmaceutical industry. Globally, the pharmaceutical sector has been under increasing pressure to adopt sustainable procurement practices due to its high environmental impact, inefficiencies in resource utilization, and waste generation. In Uganda, these challenges are compounded by weak regulatory enforcement, poor waste management, and limited adoption of circular and service-based models. Guided by the Circular Economy Theory and the Product-Service Systems Theory, the study sought to explore how integrating circular and service-oriented practices could enhance procurement sustainability in the pharmaceutical sector. A cross-sectional research design was employed using quantitative methods. Data were collected through structured questionnaires administered to procurement and supply chain professionals from selected pharmaceutical firms in Uganda. The study findings revealed that implementing CSCM practices such as reverse logistics, recycling, and sustainable sourcing enhances environmental efficiency and procurement performance. Similarly, adoption of PSS approaches such as product leasing, maintenance, and take-back programs was found to promote cost-effectiveness, reduce waste, and foster innovation in procurement systems. Moreover, the integration of CSCM and PSS was shown to yield greater sustainability outcomes than when each operates independently. The study concludes that aligning supply chain operations with circular and service-based models can significantly strengthen sustainable procurement performance in Uganda’s pharmaceutical industry. It recommends that firms institutionalize circular procurement policies, invest in service-based innovations, and build strategic partnerships to promote environmental stewardship, operational efficiency, and long-term competitiveness.
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    Co-Evolution and Sustainable Procurement in Humanitarian Organizations in Western Uganda: The Mediating Role of Self Organisation.
    (Makerere University Business School, 2023-10-20) Arimpa, Joan Shina
    This study examines the mediating role of self-organization between co-evolution and sustainable procurement among humanitarian organizations. The objectives of the study were to establish the relationship between co-evolution and sustainable procurement, to establish the relationship between co-evolution and self-organization, to establish the relationship between self-organization and sustainable procurement and to examine the mediating role of self-organization in the relationship between co-evolution and sustainable procurement. The study was based on a cross-sectional design with a quantitative approach. Data was analyzed using Statistical Package for Social Scientists (SPSS) version 26, after which the data were imported into SmartPls version 4.0.9.0 for measurement validation, establishment of associations among the study variables and running regression analysis. The results indicate that co-evolution and self-organization have a significant influence on sustainable procurement. The results also show that self-organization partially mediates the relationship between co-evolution and sustainable procurement. The major limitation of the study is that the authors have used cross-sectional data to test these hypotheses. However, this was minimized following Guide and Ketokivi’s (2015) recommendation on how to address the limitations of cross-sectional data by targeting key respondents with the highest level of expertise required to answer the questionnaire. The study concludes that by collaborating with procurement partners, humanitarian organizations can acquire profound insights that can be shared, allowing them to develop new operational resources and strategies in response to challenges or changes in the complex environment when obtaining relief supplies. The study then recommends that humanitarian organizations should ensure that the resources suppliers bring to the table are significant and valuable in completing the procurement process. Humanitarian organizations should regularly communicate with their suppliers when purchasing relief supplies and exchange resources like data, information, and knowledge, as well as infrastructure.
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    Collaborative Risk Management in Not-For-Profit Organization Supply Chains in Uganda.
    (Makerere University Business School, 2021-11-30) Mulindwa, Henry Jonathan
    This study examined the relationship between institutional pressure, dynamic capabilities, adaptability and collaborative risk management in not-for-profit organizations in Uganda. The objectives of the study were to examine the relationship between dynamic capabilities and collaborative risk management in not-for-profit organizations supply chain, to establish the relationship between institutional pressure and collaborative risk management in not-for-profit organizations supply chain, to assess the relationship between adaptability and collaborative risk management in not-for-profit organizations supply chain, to establish the relationship between institutional pressure and adaptability in not-for-profit organizations supply chain and to assess the relationship between Dynamic capabilities and adaptability in supply chains of not for profit organizations. The study was based on a cross-sectional design with a quantitative approach. Data was collected using a questionnaire and the researcher targeted a total of 313 not for profit organizations but got information from 280 only. Results indicate that institutional pressure, adaptability and dynamic capabilities significantly influenced collaborative risk management, institutional pressure and dynamic capabilities positively influenced adaptability. It was recommended that NGOs and related entities should promote institutional capacity, NGOs need to set up clearer communication avenues for information to flow all ways between and among the different stakeholders in their supply chains, and that these organizations need to promote the adaptability of their entities to ensure better collaborative risk management.
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    Contract Management Practices and Service Delivery Among Procuring and Disposing Entities (Pdes) In Eastern Uganda.
    (Makerere University Business School, 2025-10-07) Faustine, Ouma
    This study examines the relationship between contract management practices specifically contract design, contract monitoring, and contract risk management and service delivery among Procurement and Disposing Entities (PDEs) in Eastern Uganda. Grounded in the Dynamic Theory of Service Delivery, the study aimed to evaluate the relationship between contract design and service delivery, assess the relationship between contract monitoring and service delivery, and establish the relationship between contract risk management and service delivery. A cross-sectional research design was employed, with data collected from a sample of 72 PDEs using stratified and simple random sampling techniques. The study targeted procurement heads and procurement officers as the key respondents, ensuring representation across various local governments, statutory bodies, commissions, and hospitals. The findings revealed significant positive relationships between contract management practices and service delivery, with contract design emerging as the strongest predictor. The study underscores the importance of clear and comprehensive contract formulation, robust monitoring systems, and proactive risk management in enhancing the quality and reliability of service delivery. These practices collectively contribute to improved accountability, efficiency, and performance in public procurement. Based on these findings, the study recommends enhancing training and capacity-building programs for procurement officers to improve skills in contract design, monitoring, and risk management. Further, it advocates for the adoption of advanced monitoring technologies and more systematic risk management frameworks to address service delivery challenges effectively. Stakeholder engagement and continuous professional development are also emphasized to ensure that contract management practices align with the dynamic demands of public service delivery. This study contributes to the growing body of literature on public procurement, offering actionable insights to improve service delivery in Uganda’s public sector.
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    Contract Management Practices at Mukono Municipal Council.
    (Makerere University Business School, 2023-12-21) Hiire, Ali
    This study examined contract management practices at Mukono Municipal Council. The specific objectives were to examine the contract management practices, assess the challenges faced in implementing and appropriate strategies for strengthening contract management practices. Data was collected from 163 respondents from Mukono Municipal Council concerning contract management practices using a self-administered questionnaire. The data was analyzed using the Statistical Package for Social Scientist (SPSS). Results indicated that the overall contract design, contract administration and relationship management as key practices in contract management in Mukono Municipal council (their items had a mean above 3.50). However, for relationship management practices, some items such has that concerning establishing relationships with suppliers and building trust as well as are collaborating with suppliers had a lower mean because establishing collaborative relationships with suppliers is something not recommend in public sector procurement. Furthermore, the study shows that some of the challenges faced in implementing contract management practices include lack of access to information regarding the contract, and lack of capacity in contract management and monitoring of various stakeholders among others. The study findings indicated that management may advocate for better human capacity to handle contracts as well capacity development for staff in contract management. Management may carry out frequent formal review meetings for successful contract relationships, commit enough resources for contract management and enhance professional leadership to provide vision and direction towards commitment to contract management practices.
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    Contract Management, Staff Competence and Contract Performance in Uganda National Roads Authority.
    (Makerere University Business School, 2021-12-06) Natamba, Justine
    The study sought to examine the relationship between contract management, staff competence and contract performance of Uganda National Roads Authority. It was guided by objectives which included, examining the relationship between contract management and contract performance, to establish the relationship between contract management and staff competence, to examine the relationship between staff competence and contract performance and to establish the relationship between contract management, staff competence and contract performance. A cross-sectional research design was used on a sample of 109 respondents. Data were analyzed using quantitative methods and descriptive statistics and inferential analyses that were correlation and regression. Descriptive results revealed that contract performance and contract management were good, and staff competences high. Regression analysis revealed that contract management and staff competences were positive and significant predictors of contracts performance. Therefore, it was concluded that contracts management is important for contract performance, staff competences are essential for contract management in organizations, staff competences are imperative for contract performance. More especially contract performance is influenced by staff knowledge and skills, and contract management and staff competences combined are vital for contract performance in organizations. It was thus recommended that directors or managers of organizations should ensure effective contracts management, enhance staff competences, staff competences, and jointly effectively implement contract management and enhance staff competences.
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    Contractor Selection, Contract Financing and Operational Performance of Water Projects in South Western Uganda.
    (Makerere University Business School, 2023-11-22) Twinomujuni, Kenneth
    Uganda should ensure that during contract selection, there is proper bid evaluation, contract capacity and clear communication among the bidders and PPDA. This will enable the bidders to trust the system used during bid selection and the best bidder will always be awarded a contract which will result in to improvement in proper operationalization of the water project. The study sought to establish the relationship between contract selection, contract financing and operational performance among water projects in the South Western Region of Uganda. The study adopted a cross sectional and correlation quantitative design using 48 water projects that were drawn from a population of 55 water projects. The sample size was determined using Krejcie and Morgan Tables (1970). The data were tested for reliability and validity, analyzed using SPSS version 26 and results presented based on the study objectives. The correlation coefficient analysis revealed positive and significant relationships between contract selection, contract financing and operational performance among water projects which implies that when one variable is improved it leads to improvement of the other. Furthermore, the hierarchical regression analysis indicated that contract selection combined with contract financing have a greater predictive potential on the operational performance (Adj R2 of 0.450). However, it was further revealed that contract selection has a more direct effect on the operational performance based on the individual contribution (R Square Change 0.380). Therefore, it’s worth recommending that the management of water projects in South Western Uganda need to have proper contract financing through having public private partnerships, giving of advance payments and making of progressive payments, this will enable the bidders with capacity and better experience to properly participate in projects and this will in turn enables full operationalization of water projects. Lastly, future researchers should focus on longitudinal study about the subject incorporating qualitative approaches, focusing on other factors that affect water projects in south western Uganda which were not captured in the study to Have more insights on such projects.
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    Coordination Complexity, Collaboration Complexity, Configuration Complexity and Supply Chain Performance. A Case of Manufacturing Firms in Kampala, Wakiso and Mukono.
    (Makerere University Business School, 2024-09-25) Mugabi, Frank Mukuru
    The purpose of this study was to examine the relationship between coordination complexity, collaboration complexity, configuration complexity and supply chain performance in Ugandan Manufacturing firms focusing on Kampala, Wakiso and Mukono. A quantitative cross-sectional survey design was employed. Data was collected using self-administered questionnaires that were hand-delivered to the respondents. Overall, responses were received from 231 firms. The results revealed positive and significant relationships between coordination complexity and supply chain performance, collaboration complexity and supply chain performance, and configuration complexity and supply chain performance. Further, coordination complexity, collaboration complexity, and configuration complexity account for up to 46.3% of the variance in supply chain performance. Based on the study findings, recommendations were advanced regarding the need to strengthen configuration complexity, coordination complexity, and collaboration complexity so as to enhance supply chain performance in Ugandan manufacturing firms.
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    E-Procurement Practices, Supplier Coordination and Humanitarian Supply Chain Performance. A Case of the Disaster and Relief Emergency Programs in the Elgon Region.
    (Makerere University Business School, 2025-07-29) Namatovu, Margaret
    The study investigates the relationship between e-procurement practices, supply chain coordination, and humanitarian supply chain performance among Disaster and Relief Emergency Programs in Elgon Region. Specifically, it examines the relationship between e procurement practices and HSC Performance, supplier coordination and HSC performance; and lastly, determine the predictive power of electronic procurement practices and supplier coordination on humanitarian supply chain performance. A cross-sectional survey design with a quantitative approach to the study was adopted. Questionnaires were used to source quantitative information. The population of the study was 150 disaster and relief emergency programs in Elgon Region and the sample size was 108. Simple random sampling method were used for selection of respondents and data was analyzed using correlations and regression to establish relationships between variables with the use of SPSS software. The results show a positive and significant association between supplier coordination and HSC performance; a strong significant and positive association between electronic procurement practices and HSC performance; further regression results reveal strong predictive power of E-procurement practices and supplier coordination on HSC performance. The study recommends Policy Makers like Office of the Prime Minister, Ministry of Relief, Disaster Preparedness and Refugees) to formulate and enforce policies that mandate the use of integrated e-procurement systems and supply chain coordination frameworks in all disaster and relief programs to enhance transparency, efficiency, and timely response. Implementors like NGOs and emergency response teams should adopt and consistently apply coordinated e-procurement practices to improve efficiency and responsiveness in relief operations.
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    Emotional Capital, Authentic Leadership, Trust and Diplomatic Service Quality. A Case of Embassies and Consulates in Uganda.
    (Makerere University Business School, 2023-11-22) Adebowale, Oyeyemi Fehintola
    This study investigated the relationship between emotional capital, authentic leadership, trust and diplomatic service quality. Specifically, the findings in this study, were specific to study objectives; to determine the relationship between emotional capital and service delivery quality; to determine the relationship between authentic leadership and diplomatic service quality; to determine the relationship between trust and diplomatic service quality; and lastly to determine the combined effect of emotional capital, authentic leadership and trust on diplomatic service quality. The study adopted a cross sectional study and data was collected using a questionnaire. Staff in embassies and consulates were the unit of inquiry and embassies and consulates were the unit of analysis. Questionnaires were received from 82 respondents giving a response rate of 100%. Data analysis was done with the help of Statistical Package for Social Sciences. With the help of SPSS, Cronbach Alpha was above 0.7 which meant that other studies like correlations and regressions could be carried-out. The correlation results showed that there is a significant positive relationship between emotional capital and diplomatic service quality, there is a significant positive relationship between authentic leadership and diplomatic service quality and there is a significant positive relationship between trust and diplomatic service quality. Regression results indicate that emotional capital, authentic leadership and trust predict 40.5% of diplomatic service quality. There are a number of limitations with this study; the study focused on a cross sectional research design, the data collection instrument was a standard questionnaire which limited the ability to collect respondents’ own views. The study recommends further study to be conducted on a longitudinal research basis so as to study variables for a long period of time.
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    Employee Competences, Employee Attitudes, Information and Communication Technology Usage and Logistics Performance: A Case of Third-Party Logistics Companies in Kampala.
    (Makerere University Business School, 2021-09-25) Sofi, Judith Legico
    The study focused on establishing the relationship between employee competence, employee attitude and ICT usage on logistics performance of third-party logistics companies (3PLs) in Uganda. This study was carried out because of the report which emphasized that Ugandan’s 3PLs present inefficiencies in the quality of infrastructure of warehousing, transport, and use of information technology and that 3PLs have inadequate skills and experience in the use of several logistics technologies which influence logistics performance. The unit of analysis was the 3PLs licensed by the Uganda Revenue Authority to offer services in Uganda while the unit of inquiry was two employees engaged in logistics operations of 3PLs in Kampala. These two employees were either a Clearing and Forwarding personnel, Logistics /Transport personnel, Warehouse personnel, or Operations Manager. For each of the 200 3PLs that constituted the sample size, 2 employees from any of the categories named above were selected giving a total of 400 respondents. Using a quantitative cross-sectional survey, the study realized a response rate of 76% (152 3PLs). The data were analysed using Statistical Package for Social Scientists (SPSS) with focus on descriptive statistics, Pearson’s correlation coefficient, and regression analyses. The correlation coefficient results revealed a significant positive relationship between ICT usage and logistics performance; between employee competence and ICT usage; and also, between employee attitude and ICT usage. In the study, ICT usage fully mediates the relationship between employee competence and logistics performance. Also, ICT usage fully mediates the relationship between employee attitude and logistics performance. The findings show that employee competence and employee attitude predict ICT usage. From the regression model, ICT usage is a significant predictor of logistics performance.
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    Environmental Awareness, Technology Acceptance, Organizational Culture and Environmental Sustainability of 3rd Party Logistics Firms in Uganda.
    (Makerere University Business School, 2025-11-27) Tumwesigye, Rogers
    Uganda's logistics sector is experiencing rapid growth, but this expansion has raised concerns about its environmental impact due to outdated technologies, weak environmental policies, and unsustainable practices. This study was conducted to examine how environmental awareness, technology acceptance, and organizational culture influence environmental sustainability in third party logistics (3PL) firms in Uganda. A cross-sectional quantitative research design was employed. The study targeted a population of 550 licensed 3PL firms, from which a sample of 226 firms was selected using simple random sampling. Data were collected using a structured questionnaire and analysed using correlation and regression techniques. The results revealed that all three independent variables environmental awareness, technology acceptance, and organizational culture positively and significantly influence environmental sustainability. Among these, organizational culture emerged as the strongest predictor. These findings highlight the need for logistics firms to embed sustainability values into their culture, adopt environmentally friendly technologies, and promote environmental awareness at all organizational levels. The study recommends that 3PLs prioritize developing a sustainability-oriented culture through leadership commitment, training, and reward systems. Firms should also invest in modern technologies that support green logistics and conduct regular environmental awareness programs for employees. Policymakers are encouraged to support these efforts through incentives, policy frameworks, and capacity-building initiatives to foster sustainable development in Uganda’s logistics sector.
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    Geographical Traits and Supply Chain Agility: A Case of Third-Party Logistics Providers (3pls) in Uganda.
    (Makerere University Business School, 2021-03-02) Kwagala, Rebecca
    The study intended to examine the relationship between geographical traits and supply chain agility of 3PLs in Uganda. Specifically, the relationships between infrastructure framework, regulatory framework, national culture, organizational culture and supply chain agility of 3PLs were examined. The study was motivated by deficient logistics services in 3PLs which has resulted into loss of previous and potential customers coupled with the failure to maintain new customers. A cross-sectional research design was adopted with a sample size of 178 3PLs firms. The reliability and validity of the instrument were established using Cronbach Alpha coefficient and content validity index respectively. Data were analyzed using SPSS with a focus on descriptive statistics, factor analysis, Pearson correlation coefficient and regression analysis. The Pearson correlation coefficient results revealed a positive and significant relationship between all study variables i.e. infrastructure framework, regulatory framework, national culture, organizational culture and supply chain agility. The regression analysis findings further revealed that all study variables collectively predicted supply chain agility in 3PLs by 28.1%. Further, based on beta coefficient, infrastructural and national culture were non-significant predictor of supply chain agility with (β = 0.145) and (β=0.122) respectively. A conclusion was drawn that infrastructural framework, regulatory framework, national culture and organizational culture can influence supply chain agility through a positive significant relationship, but also other factors due to the remaining percentage in predicting power. Recommendations were proposed including organizations following rules and policies guiding third party logistics companies’ operations, abiding by national regulations to obtain trade finances, being flexible to national ideologies shaping stakeholders’ perceptions, creating national legal platform to address logistical issues together with enhancing teamwork, new technology and environmentally friendly practices.
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    Global Sourcing Strategy, Procurement Internal Controls, Information Integration and Procurement Performance in Humanitarian Organizations.
    (Makerere University Business School, 2020-10-30) Kalema, Robert
    This study aimed at establishing the influence of global purchasing strategy, procurement internal controls and information integration on procurement performance in the humanitarian organizations in Uganda. Based on a review of literature five research objectives and research questions were set. A quantitative cross-sectional survey was undertaken to establish the behaviour of the study variables through the analysis of the responses using SPSS. Analysis of the responses demonstrated that global purchasing strategy, procurement internal controls and information integration are significant predictors of procurement performance. Therefore, on this basis, it is recommended that humanitarian organizations invest more in advanced information systems to enhance information flow, embrace and implement uniform umbrella procurement regulatory system for procurement activities and appreciate coordination of International Humanitarian organizations with local humanitarian organizations. However, further research is needed to identify the dimensions that are incidental to procurement performance in humanitarian relief as well as the impact of response time to supply chain performance in humanitarian relief and other sectors like banking and financial services. The research also has policy implications and makes a contribution to knowledge in the humanitarian supply chain literature.
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    Governance Mechanisms, Information Sharing, Transaction Costs and Medical Supply Chain Performance in Kampala District.
    (Makerere University Business School, 2023-07-14) Kobuyonjo, Shakillah
    The purpose of the study was to examine the relationship between governance mechanisms, information sharing, and medical supply chain performance in Kampala district. The study adopted a descriptive and analytical design whereby a cross-sectional survey research design was used to gather data from the study population. Correlation and regression designs were adopted to explain the relationships between the variables of study and the extent to which the independent variables explain the dependent variable. The unit of inquiry was comprised of 3 health officials and 2 procurement personnel in each health facility. 5 respondents were selected from each distribution company. Therefore, there was a total of 50 respondents from Heath Centre IIs, 30 respondents from Heath Centre IIIs, 5 from Heath Centre 1Vs, 35 from Hospitals and 10 respondents from the Distributors, therefore a total of 130 respondents from health facilities and 10 respondents from distribution companies were considered during the study. Simple random sampling was used to select the first respondents from any of the categories of health centres and Distribution Company and snowball sampling was used for selection of the second respondent to participate in the study. The data was tested for reliability, analysed using SPSS and results presented based on the study objectives. The results from the study revealed that there is a positive and significant relationship between governance mechanisms and medical supply chain performance. Also, a positive and significant relationship was found between information sharing and medical supply chain performance in Kampala district. The relationship between transaction costs and supply chain performance was a negative significant relationship. For example, if a Health Centre/Hospital alters the facts about supplies slightly in order to get what it needs this may affect the capacities of medical supply chains to sufficiently handle any possible needs of our patients, since the information given is not truthful which negatively affects supply chain performance. The study therefore recommended that medical supply chain partners and policy makers should put in place systems to enhance information sharing and while reducing transaction costs since they were found to be significant predictors of medical supply chain performance. Also, the key players in the medical supply chain should put more emphasis on ensuring proper governance mechanisms are established to ensure adherence to set policies and procedures and endeavour to eliminate behavioural uncertainty and opportunism. Also, the health Centre/hospital officials, NMS officers and manufacturers of medicines should undertake a deliberate policy to always interact with the patients to be able to understand how they perceive the performance.