Social Capital, Psychological Capital and Employee Intention to Stay in Public Organisations.

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dc.Contributer.SupervisorDr. Fiona Mulira (Makerere University Business School) & Mr. Francis Comet Kabagambe (Makerere University Business School)
dc.contributor.authorShema, Mary Claudia
dc.date.accessioned2026-07-14T13:16:10Z
dc.date.available2026-07-14T13:16:10Z
dc.date.issued2021-12-21
dc.descriptionThis is a master's thesis.
dc.description.abstractThe study examined the relationship between social capital, psychological capital, and employee intention to stay in public organisations. This study focused on four research objectives namely; to examine the relationship between social capital and employee intention to stay, to examine the relationship between social capital and psychological capital, to examine the relationship between psychological capital and employee intention to stay and to examine the mediation role of psychological capital on the relationship between social capital and employee intention to stay. In this study, a cross-sectional survey design and a quantitative approach were used. A study sample of 248 employees was derived from a population of 700 permanent employees of Umeme in Kampala district was considered. A closed ended questionnaire that contains quantitative questions rated at a five Likert scale was used to measure the extent at which the respondents agreed or disagreed with the statement provided in the questionnaire. Out of the 248 questionnaires distributed, only 201 were filled and returned and used for analysis making a response rate of 81%. The study found out that there was a positive significant relationship between social capital and employee intention to stay. Also it was found that social capital and psychological capital have a positive significant relationship while psychological capital and employee intention to stay had a positive insignificant relationship. Findings further revealed that Psychological capital does not mediate the relationship between social capital and employees’ intentions to stay in Public Organisations. These results imply that social capital has a big role to play as far as employee intention to stay in public organisations is concerned while psychological capital has nothing to do with intention to stay in public organisations. Public organizations should take social capital as a first priority as this increases employee intentions to stay thus may result into reduced costs associated with labour turnover, increased productivity and good public image.
dc.identifier.citationShema, M. C. (2021) Social Capital, Psychological Capital and Employee Intention to Stay in Public Organizations. (Unpublished master's dissertation). Makerere University Business School, Kampala, Uganda.
dc.identifier.urihttp://hdl.handle.net/20.500.12282/5885
dc.language.isoen
dc.publisherMakerere University Business School
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.titleSocial Capital, Psychological Capital and Employee Intention to Stay in Public Organisations.
dc.title.alternativeA Case of Umeme Limited.
dc.typeThesis
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