Examining employee retention and motivation: the moderating effect of employee generation
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Date
2022-03-17
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald Publishing Limited
Abstract
This study explored moderating effects of employee generations on factors related to employee
retention and motivation in the workplace.
Design/methodology/approach– The authors developed a survey instrument and collected the survey
data via Amazon Mechanical Turk. After filtering out bad responses, the authors ended up with 489 sample
cases for this study. The authors used structural equation modelling for data analysis.
Findings– Evidence showed that only transformational leadership was significantly related to retention of
Generation X employees and only work–life balance had a significant relationship with intrinsic motivation.
For Generation Y employees, transformational leadership was the only factor affecting their retention while
both transformational leadership and autonomy showed significant impacts on their intrinsic motivation.
Generation Z employees reported that only transformation leadership affected their retention while
transformational leadership, corporate social responsibility and autonomy were significantly related to them
intrinsic motivation in the workplace. All three generations showed statistical significance between intrinsic
motivation and employee retention.
Practical implications– This study could help business practitioners increase employees’ work motivation
and retention.
Originality/value– First, our results revealed interesting similarities and differences between generations in
terms of the factors that affected employees’ retention and motivation. Second, this study proved that
employees’ generation affects the impacts of transformational leadership, CSR, autonomy, WLB and
technology on their motivation and retention in the workplace. Third, the results of our study also showed that
employees of different generations are intrinsically motivated by different factors, proving the importance of
considering generational differences in motivation literature.
Description
This dissertation Examines employee retention and motivation.
Keywords
Citation
Christopher Lee C, (2022) Examining employee retention and motivation: the moderating effect of employee generation