Staff Training-December 2025

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    Risk management, employee empowerment and service delivery.
    ([Unpublished masters Dissertation], 2022-08-15) Tebagerwa Eva
    This study sought to examine the relationship between accountability mechanisms, stakeholder participation and project sustainability among infrastructure projects in Uganda. It was guided by specific objectives of; establishing the relationship between accountability mechanisms and project sustainability, ascertaining the relationship between stakeholder participation and project sustainability as well as examining the combined relationship between accountability mechanisms, stakeholder participation and project sustainability among public infrastructure projects in Uganda. Using a cross-sectional research design, quantitative data was analyzed with SPSS version 25 to explore these connections. Out of 224 respondents, 200 completed the questionnaires, yielding an 89.29% response rate. Correlation and regression analyses were applied to identify relationships between variables. The findings revealed a significant and positive relationship between; accountability mechanisms and project sustainability, stakeholder participation and project sustainability and the combined effect of both on project sustainability in Uganda's infrastructure projects. Accountability mechanisms were found to have a stronger impact on project sustainability compared to stakeholder participation. The study recommends training employees to strengthen accountability mechanisms and stakeholder participation, emphasizing the importance of consulting stakeholders and promoting participatory decision-making among public entity managers to enhance project sustainability. Regulatory efforts should also highlight accountability mechanisms and stakeholder participation as crucial factors for project sustainability in infrastructure projects. The findings contribute to theoretical and practical debates on project sustainability, aligning with stakeholder theory by highlighting the positive relationships between accountability mechanisms, stakeholder participation, and project sustainability. The study underscores the importance of combining these factors to predict sustainability outcomes in infrastructure projects. In practice, construction firms should enhance accountability mechanisms and stakeholder engagement during project implementation to bolster sustainability efforts. Future research should extend these findings by exploring other predictors of project sustainability beyond accountability mechanisms and stakeholder participation. Additionally, scholars are encouraged to conduct comparable studies in different contexts to validate the findings. This study presents a snapshot of infrastructure projects in Uganda; further research could delve into longitudinal studies using secondary data to corroborate these results. Future investigations might explore additional drivers of project sustainability beyond those examined here, broadening our understanding of sustainable project management.
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    Financial resilience, technological efficiency and financial performance of financial institutions in Mogadishu, Somalia
    (Makerere University Business School, 2025-12-06) Osobow, Abdinasir Omar
    The research examined relationships concerning financial resilience, technological efficiency, and the financial performance of financial institutions in Mogadishu-Somalia. The study has based on the resulting research objects to examine the relationship between financial resilience, and the financial performance of financial institutions in Mogadishu-Somalia, to assess the relationship between technological efficiency, and the financial performance of financial institutions in Mogadishu-Somalia and to determine the predictive power of financial resilience, technological efficiency, and the financial performance of financial institutions in Mogadishu-Somalia. The study used a cross-sectional research design and a quantitative research methodology. In this study, the researcher handed out 108 questionnaires, of which 90 were returned, yielding a response rate of 83.3%. Regression and correlation techniques were used to analyze quantitative data. The study revealed that there is a significant positive relationship between financial resilience, and financial performance, a significant positive relationship between technological efficiency, and financial performance in financial institutions in Mogadishu-Somalia. The findings disclose that effective adaptability, flexibility, and robustness of financial inclusion are essential within financial institutions in Somalia. From the findings, the researcher argues that financial institutions need to correct their operation procedures, should need to spot opportunities in their operations, customize loan products, as well as having new products, deal with financial shocks well, and comply with applicable laws and regulations. This indicates that institutions should focus on these aspects to enhance their resilience and performance, which, in turn, can positive promote financial performance
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    TAX MORALE, BUSINESS FORMALIZATION, AND TAX COMPLIANCE AMONG SMALL BUSINESSES IN MBARARA CITY
    (Makerere university business school, 2024-11-06) Aijuka bruce
    Tax compliance remains a prerequisite of every government, although it remains one of the major challenges that continue to be encountered worldwide. The purpose of this study was to examine the relationship between tax morale, business formalization, and tax compliance among small businesses in Mbarara City. In this study, the objectives were to; examine the relationship between tax morale and tax compliance; examine the influence between business formalization and tax compliance; and examine the influence between tax morale and business formalization among small businesses in Mbarara City. The study was cross-sectional research design, which applied a quantitative research approach. The sample constituted 291 small business enterprises. A questionnaire was used to obtain data used herein, analyzed using SPSS v. 25 and interpreted based on correlation and regression analysis. The study found a positive relationship between morale and tax compliance; and a positive relationship between business formalization and tax compliance. The study established that both tax morale and business formalization influence tax compliance. It also found that tax morale is the better predictor of tax compliance among small business enterprises. This study concludes that tax morale and business formalization cannot be taken for granted as far as boosting tax compliance among small businesses is concerned. The research recommends Uganda Revenue Authority; intensify tax education programs; roll out a TIN registration campaign; continue enforcing the implementation of the EFRIS; and encourage the government to increase tax accountability.
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    Financial resilience, technological efficiencyand financial performance of financial institutrions in Mogadishu- Somalia
    (Abdinasir Omor Osobow, 2024-10-30) Abdinasir Omar Osobow
    The research examined relationships concerning financial resilience, technological efficiency, and the financial performance of financial institutions in Mogadishu-Somalia. The study has based on the resulting research objects to examine the relationship between financial resilience, and the financial performance of financial institutions in Mogadishu-Somalia, to assess the relationship between technological efficiency, and the financial performance of financial institutions in Mogadishu-Somalia and to determine the predictive power of financial resilience, technological efficiency, and the financial performance of financial institutions in Mogadishu- Somalia. The study used a cross-sectional research design and a quantitative research methodology. In this study, the researcher handed out 108 questionnaires, of which 90 were returned, yielding a response rate of 83.3%. Regression and correlation techniques were used to analyze quantitative data. The study revealed that there is a significant positive relationship between financial resilience, and financial performance, a significant positive relationship between technological efficiency, and financial performance in financial institutions in Mogadishu-Somalia. The findings disclose that effective adaptability, flexibility, and robustness of financial inclusion are essential within financial institutions in Somalia. From the findings, the researcher argues that financial institutions need to correct their operation procedures, should need to spot opportunities in their operations, customize loan products, as well as having new products, deal with financial shocks well, and comply with applicable laws and regulations. This indicates that institutions should focus on these aspects to enhance their resilience and performance, which, in turn, can positive promote financial performance
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    CONTRACTUAL GOVERNANCE, INTELLECTUAL CAPITAL AND PERFORMANCE OF ROAD CONSTRUCTION PROJECTS IN KAMPALA
    (inpublishered, 2021-03-08) canogura tonny
    This study was intended to examine the relationship between contractual governance, intellectual capital and the performance of road construction projects in Kampala. The research problem was that despite heavy investment in road construction and maintenance projects by KCCA, majority of road construction projects are not completed within the estimated time, cost quality and scope resulting into high stakeholder dissatisfaction. The study was based on a cross sectional design approach where 63 road construction projects in Kampala were targeted. A questionnaire was used to collect primary data from respondents. Results show that contractual governance and project performance are significantly related. There is a positive significant relationship between intellectual capital and project performance in road projects in Kampala. Findings confirm a positive and significant predictive potential of intellectual capital on project performance. However, contractual governance is found not to be a significant predictor of performance in this context. More to that, contractual governance and intellectual capital explain an overall of 10.7% of the variance in performance of road construction projects in Kampala. It was recommended that KCCA should immediately look at which measures are in place in the current road construction projects to ensure that contracts are followed as agreed. There is need to review contracts vis a vis performance on a regular basis, preferable quarterly, instead of the beginning and the end of a project where little corrective action can be done. There is also need to train project managers on how to harness intellectual capital in order to boost the chances of road project performance. Such training which should be undertaken at least once every three months will not necessarily guarantee good performance but will boost the chances of a project performing to (and beyond) expected levels. Regarding intellectual capital, projects need to focus on building a multidimensional competitive or performance advantage by creating unique competencies to develop unique relationships with stakeholders.