Succession Management at Uganda Revenue Authority.

Simple item page
dc.contributor.authorBeihinda Vivian Bagamba
dc.date.accessioned2026-07-16T07:57:50Z
dc.date.available2026-07-16T07:57:50Z
dc.date.issued2023-12-01
dc.descriptionThis is a master's thesis.
dc.description.abstractThe purpose of the study was to examine the effectiveness of succession management at Uganda Revenue Authority (URA) in Uganda. The focus was to examine the forms, contribution, challenges and strategies for improving succession management at URA. The study used a quantitative research approach to collect data and included a sample of 191 employees who were chosen to fill out the questionnaire. The study employed a simple random sampling technique, which resulted in a 100% response rate. The descriptive statistics were used to analyze the data using STATA. The study found that the key forms that were highly agreed upon by the respondents include encouraging employees to refresh their Learning/Training Programs to focus on supervisor-management leadership skills and refreshing the interviewing process for external candidates with “hiring for fit” receiving more importance. The findings indicated that all these contributions were highly agreed upon by all the respondents with a score between 97% - 99%. The findings indicate that the challenges affecting the implementation of succession management are; managers and supervisors do not assist employees in effective communication of the material and no emphasis on common goal to support URA’s mission and goals. The study recommends that URA should ensure mentorship and coaching to build a respectful relationship with the employees through listening actively, showing empathy, giving constructive feedback, and acknowledging their achievements and challenges.
dc.description.sponsorshipDr. Mulira Fiona (PhD) (Makerere University Business School) & Dr. Tauba Mariam (Makerere University Business School)
dc.identifier.citationBeihinda, V. B. (2023). Succession Management at Uganda Revenue Authority. (Unpublished master’s dissertation). Makerere University Business School, Kampala, Uganda.
dc.identifier.urihttp://hdl.handle.net/20.500.12282/5947
dc.language.isoen
dc.publisherMakerere University Business School
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.titleSuccession Management at Uganda Revenue Authority.
dc.typeThesis
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Beihinda_Vivian_Bagamba_MBA_2023.pdf
Size:
486.63 KB
Format:
Adobe Portable Document Format
Description:
This is a master's thesis.
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Dissertations and Theses (Master's & Doctoral)