Psychological Capital, Transformational Leadership, and Employee Performance In Kampala Capital City Authority (KCCA).
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Date
2023-10-13
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Makerere University Business School
Abstract
This study examined the relationship between employee performance at Kampala Capital City Authority (KCCA) and transformational leadership and psychological capital. Its three main goals are to assess the extent to which psychological capital affects performance, investigate the effects of transformational leadership on performance, and ascertain the combined effect of both elements on performance. 185 of the 234 KCCA employees who were targeted responded. In order to find connections between the variables, the study used a quantitative technique and a cross-sectional design. A standardized questionnaire with a 5-point Likert scale was used to collect data, gauging participants' opinions and attitudes toward the three primary constructs. Following professional assessment and pilot testing to guarantee the tool's validity and reliability, the Cronbach's Alpha score exceeded 0.7. The study found that both psychological capital and transformational leadership positively influence employee performance. Moreover, the effect of these two factors further improves employee performance, indicating a synergistic relationship between them. Based on the findings, it is recommended that employees enhance their performance by investing more in psychological capital efforts. Additionally, fostering transformational leadership through training and capacity-building initiatives will better equip employees to navigate obstacles and improve their overall performance. Policymakers should also consider implementing supportive policies to support psychological capital and promote transformational leadership among employees.
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This is a master's thesis
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Citation
Akello, J. (2025). Coordination Mechanisms, Adaptive Capability, And Supply Chain Resilience in Humanitarian Organizations in Uganda. Makerere University Business School.