An Assessment of Organizational Effectiveness at the Uganda Performing Right Society (Uprs).

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dc.contributor.authorNaamala Ephrance
dc.date.accessioned2026-07-10T08:45:45Z
dc.date.available2026-07-10T08:45:45Z
dc.date.issued2025-10-28
dc.descriptionThis is a master's thesis.
dc.description.abstractThis study aimed to assess the organizational effectiveness of the Uganda Performing Right Society (UPRS), with a particular focus on its enforcement of copyright laws and protection of artists' rights. The study was prompted by ongoing concerns over UPRS’s capacity to fulfil its mandate, given the widespread issues of uncollected royalties, weak enforcement mechanisms, and operational inefficiencies. The specific objectives of the research were threefold: to assess the current efforts undertaken by UPRS to enhance organizational effectiveness, to identify the challenges that impede such effectiveness, and to propose viable strategies for improvement. A cross-sectional research design was adopted, allowing data to be collected at a single point in time from a targeted population of 100 individuals, comprising both UPRS staff and affiliated members. From this group, a purposive sample of 80 was selected, and 69 respondents completed the questionnaire, yielding a high response rate of 86.25%. The study primarily relied on quantitative data, collected through structured, self-administered questionnaires, and analysed using SPSS Version 20. Descriptive statistics, including mean scores and standard deviations, were used to interpret the results. The major findings revealed that respondents had a moderately low perception of the current efforts at UPRS, as reflected in a grand mean of 2.89. Key issues highlighted included limited staff training, underdeveloped performance monitoring systems, and inadequate access to modern tools and technology. In terms of challenges, the findings showed widespread concerns about staff morale, poor recognition, and funding constraints, culminating in a grand mean of 3.31, indicating a moderate agreement that these challenges significantly impair organizational performance. When asked about potential improvement strategies, respondents were overwhelmingly supportive of transformative changes, with a high grand mean of 4.26. The most endorsed strategies included improved communication from leadership, the establishment of regular feedback mechanisms, enhanced staff recognition, and the creation of clear career progression pathways. Based on these insights, the study recommended specific reforms, including increased investment in leadership development and the establishment of robust internal performance review systems. These recommendations were aimed at aligning organizational structures with employee needs and industry demands, thereby improving UPRS's capacity to effectively protect intellectual property and support the growth of Uganda’s creative economy
dc.description.sponsorshipDr. Godwin Kwemarira, (PhD) (Makerere University Business School) & Mr. Mugasha Mark, (Makerere University Business School)
dc.identifier.citationNaamala, E. (2025, An Assessment of Organizational Effectiveness at the Uganda Performing Right Society (Uprs). (unpublished master's dissertation). Makerere University Business School, Kampala, Uganda.
dc.identifier.urihttp://hdl.handle.net/20.500.12282/5788
dc.language.isoen
dc.publisherMakerere University Business School
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.titleAn Assessment of Organizational Effectiveness at the Uganda Performing Right Society (Uprs).
dc.typeThesis
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