Coordination, Commitment and Performance in National Water and Sewerage Corporation Projects in Uganda.
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Date
2021-11-21
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Makerere University Business School
Abstract
The purpose of this study was to examine how coordination and commitment affect the performance of projects in para-statal organisations in Uganda, a case of NWSC. The study sought to understand the factors that hinder the performance of projects from being implemented according to the planned scope, duration and costs. The study adopted a qualitative approach where Participants were identified from project staff, stakeholders and partners of six NSWC projects that were then under implementation in five regions of Uganda. The researcher sought the necessary approvals to conduct the study from NWSC Management and the leadership of implementing partners of the six projects that were studied. Data was collected using in-depth interviews based on a qualitative interview guide that was adopted from various studies namely Alaloui, et al. (2016)’s Coordination interview guide; Bashir (2010) and Allen and Meyer (1997) for the Commitment interview guide while project performance was measured using an original interview guide that was developed by the researcher on the basis of literature review. The comprehensive interview guide was reviewed and approved by study supervisors and then used in the study. The collected data was transcribed, cleaned, tabulated and then grouped/reduced into key themes that were emerging from the study. It was, thereafter, tallied and analysed to generate frequencies and percentages on the key issues that emerged. It was also visualised in the form of charts and frequency tables to facilitate uptake by any reader. Key findings indicate a positive relationship between commitment to projects and project performance. The study also found a positive relationship between coordination of projects and commitment to projects. It found out that effective coordination will enhance performance of project tasks and hence lead to the achievement of required deliverables. The study also identified challenges to project performance including a breakdown in communication, which has a negative impact on project performance.
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This is a master's thesis
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Citation
Birungi, A. J. (2024). Coordination, Commitment and Performance in National Water and Sewerage Corporation Projects in Uganda. Makerere University Business School