Managing Workplace Violence, Managing Occupational Stress and Job Performance: Case of Truck Transport Companies in Koboko District.
| dc.contributor.author | Baiga Mokili Philip | |
| dc.date.accessioned | 2026-06-05T10:54:13Z | |
| dc.date.available | 2026-06-05T10:54:13Z | |
| dc.date.issued | 2025-12-15 | |
| dc.description | This is a master's thesis. | |
| dc.description.abstract | The truck transport businesses in Koboko district deal with a variety of serious issues, such as poor working conditions and unofficial employment contracts. The investigation's goal was to ascertain how employee job performance in truck transportation enterprises in the Koboko district was influenced by workplace violence and occupational stress. The objectives of the research were to find out how job performance and occupational stress are related, how job performance and workplace violence are related, and how stress and violence in the workplace affect employees' ability to do their jobs. A cross-sectional study design with 192 participants employed both quantitative and qualitative methodologies. To choose the respondents—a cashier, an accountant, a clearing clerk, and a marketing clerk—purposive sampling was used. Pearson correlation coefficients, percentages, and frequencies were all used in quantitative data analysis. The results show that occupational stress and job performance have a moderately positive significant correlation (r =.596) and that workplace violence and job performance have a moderately positive significant link (r =.542). A variance of 0.351 in work performance is predicted by the combined influence of workplace violence and occupational stress in the regression analysis results. It is vital for truck transportation businesses' management to create a friendly workplace that aggressively forbids violence and encourages a climate of mutual respect and trust. Enhancing employees' job performance requires effective employee training. establishing a safe, encouraging, and friendly work atmosphere where staff members are comfortable interacting with one another and asking for help from management when they need it. It is essential for organizational implementation to improve and enforce practices and policies, such as a policy for violence prevention, a thorough follow-up process, an organized method for reporting events, and prompt action taken in response. Truck transportation company management should promote a positive work atmosphere, solid interpersonal ties with coworkers and superiors, and social support. To prevent and mitigate stress-related issues, management must ensure that regular medical check-ups are provided, offer flexible work schedules, establish efficient channels for addressing grievances, and implement feedback mechanisms. All of these measures are critical before assigning tasks to employees. In summary, Workplace violence and job performance are directly related. When compared to workplace violence, occupational stress accounts for a large portion of the variation in job performance. | |
| dc.description.sponsorship | Dr. Charles Kawalya (Makerere University Business School) & Dr. Vincent Obedgiu (Makerere University Business School) | |
| dc.identifier.citation | Baiga, M. P. (2025) Managing Workplace Violence, Managing Occupational Stress and Job Performance: Case of Truck Transport Companies in Koboko District. Makerere University Business School. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.12282/5563 | |
| dc.language.iso | en | |
| dc.publisher | Makerere University Business School | |
| dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | en |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | |
| dc.title | Managing Workplace Violence, Managing Occupational Stress and Job Performance: Case of Truck Transport Companies in Koboko District. | |
| dc.type | Thesis |