An Examination of Supply Chain Challenges in Medical Access Uganda Ltd Health Care

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Date
2021-11-17
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Makerere University Business School
Abstract
The purpose of the study was to examine of supply chain challenges in Medical Access Uganda Ltd health care and also suggest recommendations for improvement. The study was carried out because of the need to understand clearly the supply chain challenges being faced at Medical Access Uganda Ltd health care and come up with the right strategies of addressing them. The study was guided by three objectives; the challenges experienced in the supply chain, the causes of the challenges experienced in the supply chain and identify strategies for solving the challenges experienced in the supply chain of Medical Access Uganda Ltd Health care. A descriptive cross-sectional survey research design was used in this study. The study population consisted of Health Systems Improvement Project and World Food Program- Extended Delivery Points Project which was the unit of analysis. The unit of inquiry included 14 senior, 26 middle officers and 160 junior level officers. Data was collected using the questionnaire. Data quality was tested using reliability and validity, analyzed using SPSS (V20) and results presented based on the study objectives. Various challenges such as facility management is not utilized ,budgets for medicine supply are often tight hence there is hardly excess of any kind which would have been used in terms of scarcity and emergency and supply chain cycle needs are not well-managed to prevent all types of wastage with causes such as transport infrastructure as one of the critical bottlenecks, no sense of ownership or even involvement of the local community or district leaders and an exchange of drugs and supplies for payment despite the official abolition of user fees and strategies such as need for training and supporting of Health Workers, review stock data on regional levels and uses results in indicators to identify the reasons for stock-outs and investing in human skills. It is clear that Medical Access Uganda should invest more on the aspects of supply chain risks that affect stock availability since this is the most prevalent source of supply chain disruptions.
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This is a master's thesis
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Citation
Nyanja, B. A. (2021). An Examination of Supply Chain Challenges in Medical Access Uganda Ltd Health Care. Makerere University Business School.