Adoption of Electronic Procurement by Contractors in South Western Uganda
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Date
2025-08-29
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Makerere University Business School
Abstract
This study investigates the adoption of e-procurement among contractors in South Western Uganda, focusing on perceived usefulness, perceived ease of use, and attitudes towards the technology. E-procurement's adoption is known to vary across sectors and regions, with significant investments seen in countries like South Africa and Kenya. In Uganda, while e-procurement offers opportunities for improving procurement processes, challenges such as delays in payments, corruption, and inadequate technical capacity hinder its widespread use. The study employs the Technology Acceptance Model (TAM) to analyse how perceived usefulness and ease of use influence attitudes and adoption rates among contractors. Research objectives include examining relationships between perceived usefulness, ease of use, attitude, and e-procurement adoption. This study explores the adoption of e-procurement among contractors in South Western Uganda, employing a cross-sectional design and survey methodology. The research targeted public contractors involved in various procurement activities, with a sample size of 138 determined through Krejcie and Morgan's table. Stratified random sampling ensured representation across different contract types and sectors. Primary data was collected via structured surveys and semi-structured interviews. With a response rate of 79% from 109 surveyed contractors, the study finds that perceived usefulness and perceived ease of use significantly influence e-procurement adoption, while attitude plays a substantial role in this process. The analysis reveals that perceived ease of use has the strongest correlation with adoption, followed by perceived usefulness, and then attitude. Regression analysis indicates that these factors collectively explain 54.4% of the variance in e-procurement adoption. The study concludes that demonstrating the practical benefits, ensuring user-friendliness, and fostering positive attitudes are crucial for increasing adoption rates. Recommendations include designing intuitive systems, providing comprehensive training, and sharing success stories. The study identifies limitations such as varying technological literacy and a cross-sectional design, suggesting areas for further research include examining technological proficiency, conducting longitudinal studies, and exploring adoption across different contractor segments.
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This is a master's thesis
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Citation
Ahabwe, A. (2025). Adoption of Electronic Procurement by Contractors in South Western Uganda. Makerere University Business School.