Assessment of the patient flow at the infectious diseases institute out-patient clinic, Kampala, Uganda

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dc.creatorColebunders, R.
dc.creatorBukenya, T.
dc.creatorPakker, N.
dc.creatorBoeynaems, V.
dc.creatorSmith, O.
dc.creatorMuganga, Muganzi A.
dc.creatorWaldron, J.
dc.creatorTwijukye, C.
dc.creatorMcAdam, K.
dc.creatorKatabira, E.
dc.date2013-01-23T12:48:15Z
dc.date2013-01-23T12:48:15Z
dc.date2007-02
dc.date.accessioned2018-09-04T12:32:29Z
dc.date.available2018-09-04T12:32:29Z
dc.descriptionIn order to cope with the increasing patient load, a study was performed to identify bottlenecks in patient flow at the Infectious Diseases out-patient clinic in Kampala, Uganda on 10 January 2005. On a standardised questionnaire we recorded for all patients: the time they presented at reception, waiting times for different services and in- and out times for nursing, counselling and doctor visits. 250 patients visited the clinic the study day: 36 (20 per cent) were asymptomatic; 133 (75 per cent) symptomatic but not critically ill and 8 (4.5 per cent) severely ill; 63 (37.5 per cent) were on antiretroviral treatment. The median time spend at the clinic was 157 minutes (range 22_426). The median time from reception to the triage/vital-signs measuring unit was 34 minutes (range 3_92), from triage nurse to doctor 51 minutes (range 1_205), from doctor to pharmacy 24 minutes (range 5_292). The median waiting time at the pharmacy was 30 minutes (range 10_175). Based on these results, organisational changes were proposed. A similar methodology could be used to evaluate and compare health service delivery systems for persons with HIV infection in Africa in order to identify the most efficient models of care.
dc.identifierColebunders, R., Bukenya, T., Pakker, N., Smith, O., Boeynaems, V., Waldron, J., Muganga, M.A., Twijukye, C., McAdam, K., Katabira, E. (2007). Assessment of the patient flow at the Infectious Diseases Institute out-patient clinic, Kampala, Uganda. AIDS Care, 19(2)
dc.identifier1360-0451
dc.identifier
dc.identifierhttp://hdl.handle.net/10570/1022
dc.identifier.urihttp://hdl.handle.net/10570/1022
dc.languageen
dc.publisherTaylor & Francis
dc.subjectAIDS Care
dc.subjectInfectious Diseases Institute
dc.subjectNursing
dc.subjectUganda
dc.subjectAntiretroviral treatment
dc.subjectCounselling
dc.subjectHIV/AIDS
dc.titleAssessment of the patient flow at the infectious diseases institute out-patient clinic, Kampala, Uganda
dc.typeOther
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