Project Management Control Systems at Windle International Uganda.

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dc.Contributer.SupervisorDr. Kimuli Saadat Nakyejwe (PhD) (Makerere University Business School) & Mr. Mpaata Zaid (Makerere University Business School)
dc.contributor.authorMugisha, Fred
dc.date.accessioned2026-07-14T08:39:15Z
dc.date.available2026-07-14T08:39:15Z
dc.date.issued2023-11-22
dc.descriptionThis is a master's thesis.
dc.description.abstractThis study examined the project management control systems at Windle International Uganda (WIU). The objectives of the study were to examine the types of project management control systems employed at WIU, identify the challenges affecting these systems, and propose strategies for improving project management control systems within the organization. The study adopted a diagnostic research design with a quantitative approach. The target population comprised 3,178 staff and volunteers working across the 11 refugee settlements where Windle International Uganda operates. Using the Krejcie and Morgan (1970) sample size determination table, a sample of 341 respondents was selected through purposive and simple random sampling techniques. Primary data were collected using a structured questionnaire, while secondary data were obtained from relevant literature. Data were analyzed using the Statistical Package for Social Scientists (SPSS) and presented using descriptive statistics. The findings revealed that project management control systems at Windle International Uganda were generally weak. Respondents indicated deficiencies in planning and control, risk management, stakeholder communication, budgeting, monitoring, scheduling, and organizational change management. The study further established that the major challenges affecting project management control systems included unclear project goals, inadequate project management procedures, insufficient technical skills among project teams, poor understanding of beneficiary requirements, poor project designs, uncontrolled project changes, ineffective communication, inadequate risk analysis, and limited accountability. To address these challenges, respondents recommended strengthening project planning, enhancing stakeholder engagement, establishing clear project goals and timelines, improving documentation and monitoring systems, investing in staff capacity building, implementing formal risk management processes, and adopting effective project management tools and communication mechanisms. The study concluded that strengthening project management control systems is essential for improving project implementation, service delivery, accountability, and donor confidence at Windle International Uganda. It recommended the establishment of robust project management procedures, continuous staff development, effective risk management practices, and enhanced monitoring and evaluation mechanisms to improve project performance. [Ai Generated]
dc.identifier.citationMugisha, F. (2023). Project Management Control Systems at Windle International Uganda. (Unpublished master’s dissertation). Makerere University Business School, Kampala, Uganda.
dc.identifier.urihttp://hdl.handle.net/20.500.12282/5851
dc.language.isoen
dc.publisherMakerere University Business School
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United Statesen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/
dc.titleProject Management Control Systems at Windle International Uganda.
dc.typeThesis
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