Information Communication Technology Usage, Supply Chain Integration and Performance of Manufacturing Firms in Selected Cities in Somalia.
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Date
2023
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Abstract
The aim of this study was to examine the relationship between information communication technology usage, supply chain integration, and performance of manufacturing firms in Somalia. Using a cross-sectional research design, quantitative data was collected from a sample of 103 firms operating in Mogadishu, Hargeisa and Kismayo with a response rate of 100%, the study population was 141 firms. Data was collected using self-administered and structured closed-ended questionnaires that were hand delivered. The Statistical Package for Social Scientists (SPSS) version 21 was used for analyzing data with focus on Descriptive statistics, Pearson’s Correlation Coefficient, Regression analysis and Mediation test. The mediation analysis was carried out utilizing techniques based on Hayes Process Macro and Linear Regression. The study showed a significant correlation between ICT usage and supply chain integration. A positive and significant relationship between ICT usage and firm performance was found in the study. The study revealed a significant positive relationship between supply chain integration and firm performance. The study also revealed that supply chain integration mediates the relationship between ICT Usage and performance of manufacturing firms in Somalia. The regression results indicated that Information communication technology usage and supply chain integration predict up to 41.6% of the variation in the firm performance. This meant that manufacturing firms in Somalia needed to have good supply chain integration and efficient information communication technology use in order to significantly improve their performance. Manufacturing firms should integrate their ICT system with those of their most important suppliers and customers.
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A Dissertation Submitted to Makerere University Business School (Faculty of Graduate Studies and Research) in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Science in Procurement and Supply Chain Management of Makerere University. (PLAN A).
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Yasin, A . S (2023) Information Communication Technology Usage, Supply Chain Integration and Performance of Manufacturing Firms in Selected Cities in Somalia. Unpublished Masters Dissertation Makerere University Business School. Kampala, Uganda.