Browsing by Author "Lamunu, Petronilla Ouma"

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    Corporate Governance Practices and Operational Performance:
    (Makerere University Business School, 2023) Lamunu, Petronilla Ouma
    The major purpose of the study was to investigate the corporate governance practices and operational performance: a case of NGOs in Kampala city. Despite the importance of NGOs, their impact on the ground has over the years been affected by their poor credibility over how the resources they receive from donors are utilized (Uganda NGO Bureau, 2021; Mabaya et al, 2021), moreover, not much empirical research has been done to explore this terrain in Uganda. Specifically, the study investigated the measures of corporate governance independently with operational performance; the relationship between transparency and operational performance; the relationship between accountability and operational performance; the relationship between equity and inclusiveness and operational performance and the combined effect of transparency, accountability, equity, and inclusiveness on operational performance. The study adopted a cross sectional study and data was collected using a questionnaire. Questionnaires were received from 80 respondents giving a response rate of 100% from 80 NGOs that were sampled. Analysis was done with the help of Statistical Package for Social Sciences (SPSS). With the help of SPSS, Cronbach Alpha was above 0.7 which meant that other studies like correlations and regressions could be carried out. The correlation results showed that there is a significant relationship between transparency and operational performance; there is a significant positive relationship between accountability and operational performance; there is a significant positive relationship between equity and inclusiveness and operational performance. Regression results indicate that there was a significant combined effect of governance practices on operational performance and that they predict 74.6% of operational performance of NGOs. There are several limitations with this study; the study focused on a cross sectional research design; the data collection instrument was a standard questionnaire which limited the ability to collect respondents’ own views. The study recommends further study to be conducted on a longitudinal research basis to study variables for a long period of time. The study also recommends that NGOs should adopt corporate governance practices to improve on their operational performance.