Browsing by Author "Dushime, Jane"

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    Supervisor Support, Job Satisfaction and Performance of Academic Staff in Makerere University and Kyambogo University.
    (Makerere University Business School, 2025-05-09) Dushime, Jane
    This study was to examine the relationship between supervisor support, job satisfaction and academic staff performance in Makerere University and Kyambogo University. Accordingly, prior reports highlighted poor performance among academic staff in some Ugandan public universities, marked by inadequate teaching, limited research output, and insufficient supervision of research students. These issues adversely affect the global rankings of these institutions, with Makerere University standing out as the only highly ranked public university in Uganda, in Africa and globally. This study, based on the social exchange theory, aimed to explore the relationship between supervisor support, job satisfaction, and academic staff performance in Makerere University and Kyambogo University in Uganda. A quantitative cross-sectional survey was employed, involving a sample of 309 respondents from an initial contact list of 511 academic staff. Data was collected through a self-administered questionnaire and analyzed using descriptive statistics for demographic information, and inferential statistics for correlation, regression, and mediation analyses to address the research questions and objectives. The results revealed positive and significant relationships between the following variables: supervisor support and performance of academic staff, job satisfaction and performance of academic staff, and supervisor support and job satisfaction. Lastly, job satisfaction emerged as a partial mediator in the relationship between supervisor support and academic staff performance. These findings indicate that supervisor support and job satisfaction contribute to job performance of academic staff in public universities. This study contributes to the existing body of knowledge on social exchange theory by providing empirical evidence of its applicability in the context of academic institutions in Uganda. The findings confirm that supervisor support and job satisfaction are critical factors enhancing academic staff performance which supports the core premise of social exchange theory.