Browsing by Author "Arinaitwe Martin"

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    Standard Operating Procedures and Survival of Public Transport Operators in Kampala
    (Makerere University Business School, 2024-10-14) Arinaitwe Martin
    The study examined the relationship between standard operating procedures and business survival of public transport operators in Kampala. This was a cross-sectional research design with a quantitative research approach. A sample of 375 public transport operators was used based on Rogers Sampling Table 1975. Primary data was obtained from either a taxi driver or conductor using a structured questionnaire. SPSS v. 25 was used to analyze data to obtain frequency tables, correlation and regression analysis to interpret results. The study found a negative association between half-loading capacity and business survival (r= -.685, p<.01). The study also found a negative association between sanitization and business survival of public transport in Kampala (r= -.505, p<.01). More so, a negative association was also obtained between mask wearing and business survival of public transport in Kampala (r= -.526, p<.01). The study found that standard operating procedures of half loading capacity, sanitization, and mask wearing were negative significant predictors of business survival. The most significant predictor of business survival of public transport in Kampala was half-loading capacity. The study concludes that the effects of the strategies undertaken by government to combat the spread of COVID-19, especially standard operating procedures continue to manifest in public transport domain. The study recommends government to consider offering tax holidays to public transport operators in future similar circumstances to enable them recover from the shocks like those brought about by COVID-19. It also recommends government to venture into the public health initiative of having all public transport terminals fitted with sanitization equipment to facilitate commuters and offload the costs of sanitization from the public transport operators. The stakeholders should encourage the general public to embrace the SOP of mask wearing since it’s an individual concern that is good for their personal protection from health hazards like COVID-19. The study suggests further research in areas, namely; longitudinal study examining business survival of public transport after COVID-19.