Makerere Business Journal

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http://localhost:4000/handle/20.500.12282/3054

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Browsing Makerere Business Journal by Author "Moya, Musa"

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    Knowledge management and high performance in Uganda’s financial institutions
    (Makerere University Business School, 2017) Bagorogoza Kyogabiirwe, Janatti; Moya, Musa
    Purpose: – The purpose of this paper is to report the findings of the mediation effect of the high performance organisation (HPO) framework in the relationship between knowledge management and high performance. Design/methodology/approach: – The study adopts a cross-sectional design and quantitative approach to collect data which was used to answer the study objectives. Findings: – The high performance framework had a significant positive effect on high performance while knowledge management (KM) had direct and indirect positive effect on high performance, through the partial mediation of HPO framework. This suggests that the HPO framework has an effect in the improvement of the level of performance in financial institutions (FIs). Research limitations/implications: –The study was cross-sectional which is limited to trace longterm effects of knowledge management and the HPO framework on high performance. Therefore, a longitudinal study may be undertaken. The study was also quantitative which limited the in-depth understanding of KM aspects in the FIs, in this case a qualitative approach could be better. The inability to obtain analytical and local literature on HPO framework and high performance limited this study. . Practical implications: The study strengthens knowledge management as a key strategy for Managers to use in FIs to improve performance and the HPO framework as a gateway to build high performance organisations. Originality/value: The study generates empirical evidence on less studied phenomena knowledge management in the FIs. The evidence highlights the powerful influence of the HPO framework in improving organisational performance based on knowledge management.
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    Social networks and subjective norms: The Mediating effect of financial self efficacy on financial Inclusion
    (2016-10-21) Mindra, Rachel Katorogo; Moya, Musa
    Purpose: The purpose of this study was to examine the mediating effect of financial self- efficacy on the relationship between social networks, subjective norms and financial inclusion among individuals in Uganda.Design/Methodology/Approach: We used a quantitative approach and cross sectional research design with a sample of 400 individuals from urban Central and rural Northern Uganda. Structural equation modeling was used to establish and test the hypothesized rlationships and mediation effects between social networks, subjective norms and financial inclusion.Findings: The results suggest that financial self-efficacy is a mediator of the relationship between social networks, subjective norms and financial inclusion. Furthermore, significant relationships between social networks, subjective norms and financial inclusion were found. Research Limitations: The study was assessed using both potential and actual consumers of financial services collectively. However, if separately assessed, possibly there would be a variation in perceptions or behavioral responses towards financial inclusion.Practical Implications: There is a need to develop and sustain high levels of financial confidence among individuals to enable them use formal financial services through the social networks and subjective norms in which they are embedded and social values they uphold. Originality/Value: The results contribute towards the limited empirical and theoretical evidence regarding the mediating role of financial self-efficacy in explaining financial behaviour.