Organizational trust, collectivism and goal Congruence
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Date
2017-05-30
Authors
Lubogoyi, Bumaali
Kasekende, Francis
Journal Title
Journal ISSN
Volume Title
Publisher
Makerere University Business School
Abstract
Purpose: The study addresses the building blocks of goal congruence among local governments by presenting a conceptual study on the impact of collectivism on the organizational trust - goal congruence relationship. Methodology: We apply structural equation modeling (AMOS) to test the hypotheses. Findings: The study finds that organisational trust and collectivism are positively and significantly associated. The study also finds that collectivism is positively correlated with goal congruence. The study did not find a direct significant association between organizational trust and goal congruence, except through collectivism. Implications: This study demonstrates that organizational trust on its own may not influence goal congruence among local government except through collectivism. Originality: The results provide initial evidence that enrich stewardship studies by confirming that variations in organizational trust enhance collectivism for goal congruence in the delivery of public services.
Description
Makerere Business Journal
Keywords
Collectivism, Goal Congruence, Local Government, Organization Trust, Public Sector, Service Delivery
Citation
Lubogoyi B, Kasekende F,.(2017)