MUBSIR

 

Communities in MUBSIR

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Recent Submissions

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Organisational culture, managerial ethical behavior and fraud management among banking institutions in Mbarara district
(Makerere University Business School, 2021-08-08) Edson, Aturinde
This study examined the relationship between organizational culture, managerial ethical behavior and fraud management among banking institutions in Mbarara district. The study was prompted by reports of an increase in fraudulent activities in banking institutions in the district. A cross sectional reaearch design was employed whereby data were collected at a specific point in time. Given the nature of research objectives, correlation analysis was performed to test associations between the study variables, while a hierarchical regression analysis was used to test both the individual and combined predictive power of organizational culture, managerial ethical behavior on fraud management. Data was analyzed using SPSS. The study results show that both organizational culture and managerial ethical behavior have a significant relationship with fraud management which is in line with the previous studies. The results also show that organizational culture and managerial ethical behavior combined explain 51.2% (R2=.512) of the variation in fraud management. Banking institutions in Mbarara district should therefore focus on employing ethical managers who will create innovative, bureaucratic and supportive cultures to improve on fraud management. More so, managers of banking institutions should consider establishing fraud management departments and employing fraud management officers who will give special attention and priority to the fraud management practices of the organisation. The study recommends that a longitudinal study across the country be carried out to confirm the findings.
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Intellectual capital, ethical leadership, employee commitment and innovative work behavior of staff in public senior secondary schools in Kampala
(Makerere University Business School, 2022-04-07) Atuhaire, Tatiana
The study aimed at establishing the relationship between intellectual capital, ethical leadership, employee commitment and innovative work behaviors in Public Senior Secondary Schools in Kampala. The objectives of the study were to; to examine the relationship between intellectual capital and innovative work behavior, establish the relationship between intellectual capital and employee commitment, ascertain the relationship between ethical leadership and employee commitment, establish the relationship between ethical leadership and innovative work behavior in Public Senior Secondary Schools in Kampala and examine the mediating role of employee commitment in the relationship between intellectual capital, ethical leadership and innovative work behavior in Public Senior Secondary Schools in Kampala. A study sample of 242 staff in public secondary schools in Kampala was taken from a population of 632 staff. Simple random sampling technique was used. Findings revealed that all predictors had significant positive correlation with innovative work behavior. On the other hand, regression results revealed that intellectual capital and ethical leadership were found no significant influence on innovative work behavior while employee commitment was found to be significant. Employee commitment was found to fully mediate the relationship between intellectual capital, ethical leadership and innovative work behaviors. These findings provide a guideline to support academic and non-academic staff in developing innovative behavior to improve effectiveness of quality education. The study concluded that head teachers should focus more on ensuring employee commitment as it was found to be a powerful predictor of innovative work behavior. This study was limited to covid-19 restrictions and lock down which affected the sample size.
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Promoting project governance in Zombo tea development project under Uganda tea development agency limited
(Makerere University Business School, 2022-04-04) Nalwanga, Angella
This study aimed understanding the application of project governance in Zombo Tea Development project under Uganda Tea Development agency limited. This was after the researcher watched an investigative report by Next media in which it was revealed that the Inspectorate of Government was investigating Zombo tea project which was started to reduce the high poverty levels in the Alur Kingdom. The specific objectives were to examine the major components of project governance in Zombo tea development project, to analyse project governance challenges faced by Zombo tea development project and to suggest strategies for improving project governance in Zombo tea development project. The researcher used a cross-sectional survey design. A self-administered quantitative questionnaire was used to collect data from 34 respondents. Simple random sampling technique was used to select the respondents. Statistical package for social science (SPSS version 23.0) was used to analyze the data. The study findings revealed that the Zombo tea development agency project lacked the major components of project components, there were also challenges associated with project governance and the study made strategies for improving project governance in the Zombo Tea Development project. The study recommends that there is a need for Zombo Tea Development Project to ensure through communication and trainings that project staffs are fully aware of their project deliverables to create understanding and accountability. There is also a need to ensure that project managers understand the different stake holders of the entire project i.e., the cooperatives in the Area, the kingdom subjects, the Zombo district officials and then define their different expectations and interests in the tea project.
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Project governance mechanisms, organizational rationality and project success: a case of the ministry of education and sports Uganda post primary education and training expansion and improvement (UPPETEI) project
(Makerere University Business School, 2021-12-17) Arinaitwe, Brenda Pearl
The study sought to examine the relationship between project governance mechanisms, organizational rationality and project success with the MOES Uganda Post Primary Education and Training Expansion and Improvement (UPPETEI) project. The main objectives of the study were to analyze the relationship between project governance mechanisms and project success; organizational rationality and project success; and the relationship between project governance mechanisms, organizational rationality and project success of the MOES UPPET project. The study undertook a cross sectional survey design with a population of 64 schools. A structured questionnaire was used to collect data. Findings indicated that there were both positive and significant relationships between project governance mechanisms, organizational rationality and project success in the MOES Uganda Post Primary Education and Training Expansion and Improvement (UPPETEI) project. Results from regression analysis showed that project governance mechanisms and organizational rationality were significant predictors of project success of the MOES UPPETEI project. The study recommends that further studies should be carried out comprising of other factors which were not part of the model. The stakeholders in the education sector should develop strategies in line with the study variable relationships to enhance the MOES UPPETEI project success in Uganda.
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Effectiveness of agency banking in bank of Africa
(Makerere University Business School, 2020-12-03) Ndyamuhaki, Anita
The purpose of this study was to examine the effectiveness of Agency Banking in Bank of Africa Uganda Ltd. The research opportunity was that agency banking carries several benefits which include reducing congestion, reducing costs of setting up fully fledged bank branches, allowing customers to have full time access to the banking services in convenient and nearby locations. The objectives were to identify costs associated with agency banking in Bank of Africa, to establish the level of customer growth in Bank of Africa and to establish the benefits of Agency banking to Bank of Africa. The study adopted a cross sectional research design and the use of a quantitative approach as the main means of data collection. A sample of 205 employees was selected using simple random sampling approach. Data was collected from primary sources using a questionnaire. Findings show that the respondents agreed that the introduction of agency banking directly contributed to the customers’ reduction of cost when accessing banking services. Secondly, agent banking has greatly influenced the customer growth in Bank of Africa. It was also found that agency banking has directly contributed to better service delivery due to ease of access. On that basis it was recommended that Bank of Africa should fully adopt the agency banking model given its effect on the bottom line, clear policies and procedures, which are subject to regular (preferably bi-annual) review should be developed, Bank of Africa needs to go all in for agency banking which will attract customers to use its service hence expanding its savings base and loan portfolio, and the bank should consider partnership agreements with agents.